The purpose of this call for tenders is to provide IT infrastructure management and IT consultancy services for IT systems for which ENISA is the owner. These IT systems and tools contribute to all ENISA strategic objectives, notably to the effective cooperation amongst operational actors within the Union in case of massive cyber incidents; information exchange, and other purposes that contribute to ENISA fulfilling its mandate and are equally acceptable.By means of this call for tenders ENISA seeks to conclude a single framework contract with a qualified economic operator capable to provide IT infrastructure management and consultancy services as stipulated in the Technical Specifications document.