This tender is divided into two lots. IT systems and IT tools for which ENISA is the risk owner contribute to all ENISA strategic objectives, notably to the effective cooperation amongst operational actors within the Union in case of massive cyber incidents; other purposes that contribute to ENISA fulfilling its mandate are equally acceptable. The purpose of this call summarises in lot 1 that ENISA should assure the expected or required level of security and for lot 2 to provide monitoring, analysis, threat hunting and incident response consultancy services for IT systems and IT tools for which ENISA is the risk owner.